Windows hello fingerprint setup not working windows 11. This even occurs after a fresh install.

Windows hello fingerprint setup not working windows 11 ***Post moved by the moderator to the appropriate forum category. (Windows Hello) After Upgrading to Windows 11. I have tried to set it up several times, delete PIN and fingerprint and start from scratch. r/buildapc. after doing "Set up" ->"Get Started" . Select Fingerprint recognition (Windows Hello) to set This video will show you how to fix Windows Hello not working in Windows 11. ; Check the box for Delete the driver software for this device if prompted. It was working ever since I got the laptop, but not now. exe". Type Follow these steps to set up Windows Hello. Hi Everyone, I have brought Hp Elitebook 840 G5 a few days ago, I'm using windows 11 latest version. Enter the new drive it creates, and run "setup. Option 2: Let's try to go to the device manager and make sure the camera and fingerprint reader are working and enabled. Click on Fingerprint recognition (Windows Hello) and Set up. I don’t use it every day so I am unsure what the exact day this happened, but this week for sure. Windows Hello in Windows 11 typical provides you PIN, fingerprint and facial recognition. 6-Setup will check your PC and show a Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. If you go to Settings > Accounts > Access There are a few possible solutions that you can try to fix this problem. Now my finger scanner doesn't work. For this, you will first remove the fingerprint and register it again. This subreddit is for discussions related to the Windows Insider Program, and devices running on Insider builds. Get the Welcome to Windows Hello window and click on Get Started. In the device manager window, click the “Biometric devices” category to expand it. Try re-registering your fingerprint to resolve the Windows 11 fingerprint not working issue. Planning on building a computer but need some advice? knowledge, and the best gaming, study, and work platform there exists. Means it will not respond after that and will not When you reinstalled the fingerprint reader driver, did you download and install it from the manufacturer's website? If not, If you need help finding the driver, please hold down Windows + R keys, type in msinfo32. Remove and Re-Register Your Fingerprint Your first step is to remove your Windows Hello fingerprint and register it again. Select Settings > Accounts > Sign-in options > Window Hello Fingerprint. This thread is locked. Why is my fingerprint sensor not working in Windows 11? Sometimes, your fingerprint sensor may fail to work because of wrong drivers, damaged biometrics, faults in hardware/OS, or bugs. (Windows Hello) to set up sign-in with a fingerprint reader. How do I use facial recognition or fingerprint to sign-in to Windows 11? Windows Hello uses a fingerprint reader or an Intel RealSense camera to confirm your identity and sign you in to Windows. If you use your laptop in Resolving issues with Windows Hello fingerprint recognition not working in Windows 11 requires a systematic approach to diagnose and address the underlying causes effectively. I will provide any relevant needed information. In this post, we will see how to fix if Windows Hello not working in Windows 11/10. kapilarya. To do this, you need to open Device Manager, Simply resetting the facial recognition and fingerprint options that constitute the security system of Windows Hello can fix things if it’s not working in Windows 11. Select Start > Settings > Accounts > Sign-in options. If your Goodix Fingerprint driver still refuses to work as intended on Windows 11 then you might be facing issues specific to your device. Instead of using a password, with Windows Hello you can sign in using facial recognition, fingerprint, or a PIN. In the previous version. Use the following steps to enable Windows Hello on your system: Click on the Magnifying Glass 🔍 in the taskbar. "We couldn't find a camera compatible with Windows Hello Face. Already set up Password, PIN. Much like other system issues, the Windows Hello fingerprint recognition not working issue can be caused by outdated Windows versions on your PC or laptop. Kindly help in resolving the issue. Click on the Sign-in options from the left sidebar. Windows 11 operating system. And since the please right-click the ISO file->Open with->Windows file explorer). This step can clear any configuration hiccups that may have happened during the initial setup. ; Click Set up and follow the prompts. Not connect with work or school account but the option is still not available. Windows 11 Issues After PIN Change After updating to Windows 11 24H2, my fingerprint reader, which has worked fine for years, no longer works correctly. It pops up a dialog titled Welcome to Windows Hello and gives me a Get started button and a Cancel button. If you don’t want to do that, simply click or tap the X button in the top-right corner to close the window. Windows Operating System: Windows 11 Fingerprint authentication is set. One solution is to update or reinstall your fingerprint driver. Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model Windows 11; Windows 10 . Type Windows [Windows 11] Inability to Use PIN, Facial, or Fingerprint Recognition (Windows Hello) After Upgrading to Windows 11 Last Update : 2023/10/24 17:51. I have hp pavilion dv6-6c65sx laptop. ; Select Fingerprint recognition (Windows Hello). The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Also web-sign-in does not work, since the pop-up windows did not appear. I understand the issue you have, nothing to worry I am here to help, seems that there is an incompatibility with the audio driver, moreover, kindly follow the steps below for us to sort out the issue: Setting Up Fingerprint Recognition (Windows Hello) Using your fingerprint is one of the most convenient ways to log in. scroll down and find the feature called Windows Hello Face (Windows Hello includes facial and fingerprint recognition by default February 11, 2025. Repeat for all USB Root Hub entries. I recently updated my laptop with Windows 11, but the fingerprint reader was not working and appears not to be working with windows hello. [Windows 11/10] Windows Hello (Biometrics, Facial recognition, Fingerprint scanner) Settings Windows Hello is a more personal, more secure - 407646 Select [Windows Hello Fingerprint] ③, then click [Set up] If you see the notice that Dynamic lock is not working because your PC has no paired device, please select [Bluetooth & other Windows 11 fingerprint not working,Windows Hello not recognizing fingerprint,troubleshoot fingerprint sensor Windows 11,issue with Windows Hello in Windows 11. After your computer restarts, check if Windows Hello is working. I understand that you are experiencing issues with Pin and Fingerprint not working after the update, we have not received a ton of feedback The issue is that i am not able to use fingerprint in the laptop because it is connected with our domain account name. valid through Press Windows key +X on your keyborad and select Settings from the list. ” I have installed the driver package from Windows Hello Not Working in Windows 11: Troubleshooting Guide Utilizing biometric authentication—like facial recognition or fingerprint scanning—Windows Hello significantly reduces the chances of unauthorized access. ; Repair System Files. After reset In this video, we are going to learn how to fix Windows Hello not working on Windows 11. For Windows 10 users, see steps how to setup Windows Hello on your device: How to Set Up Windows Hello Facial Recognition to Sign in to Windows 10. The Personal Computer. A screenshot from device manager: OEM Driver Package link: - I have searched for solutions and attempted uninstalling the fingerprint device and restarting my device but the login option continues not to work. I'll give you all working fixes for Hello FIngerprint: 1) Try these fixes for fingerprint reader: Go over this checklist to make sure the install is 5. Step 6: Open the Windows Settings app. Welcome to the Microsoft community. My name is Bernard a Windows fan like you. Click the Set up button, then select Or while try to set up your fingerprint reader, Windows 11 says, There can be various reasons why Windows Hello Fingerprint Recognition Not Working such as driver issues, outdated operating systems, dirty sensors, or Fortunately, there are several ways to fix this annoying issue. Yes, Windows 10/11 can Using your Windows 11/10 laptop or tablet’s built-in webcam, Windows Hello uses facial recognition to get you in and working in under two seconds. In this article, I will share the reasons behind this non-operative fingerprint issue on Windows 11 and 5 tested methods to fix this right away. ; Reset Fingerprint Driver. It can be setup without any errors but when trying to sign in using fingerprint it cannot recognize my fingerprint. But still, it's not working. Since the issue started after a Windows update, try rolling back: I have an issue when I cannot setup my fingerprint scanner on my HP Probook G10 Windows 11. Visit HP’s support page, check for a BIOS update for your model, and follow the installation instructions. Windows Hello Fingerprint Not Working on your Windows 11 PC? Try these nine working ways to fix Fingerprint sensor in Windows 11. Read steps at https://www. of 2023. Please try again later. Press Set up, follow the further on-screen prompts, and use your finger to scan it Double-click USB Root Hub to open its Properties. See how to setup fingerprints on your ASUS, ACER, HP, DELL, LENOVO, MSI, and MICROSOFT Laptops. Make sure your finger is clean and dry. Under Settings >> Accounts >> Sign-in options I am trying to setup Windows Hello Fingerprint. It also works with more than a dozen apps like We have Windows Hello enabled. Whenever I try to use it, the system shows me "Something went wrong on our end. In your description, you are unable to set up Windows Hello. Hi there, It sounds like your fingerprint settings might be tied to a specific security policy or recent update. Update Biometric You can select a convenient sign-in option for rapidly login. If you are unable to set up the fingerprint reader, try the following steps. Hello, John Hendricks1. I get two messages: 1. I tried to set up fingerprint recognition in windows hello as password but it is showing "This option is currently unavailable" and under this it is showing "We couldn't find a fingerprint scanner compatible with Windows Hello fingerprint but in my previous version to Windows 10 it was perfectly working. 14th 2024, it was originally issued Nov. So, let’s dive in and explore what you should do when Windows Hello fingerprint login isn’t working. To uninstall the fingerprint scanner in Windows 11, follow the steps below. It worked perfectly when I bought the laptop. Try these steps: Check Windows Hello settings: Go to Settings > Accounts > Sign-in options and ensure that "Fingerprint recognition" is turned on. 0. If you’re prompted to create a PIN again after already having one, it may be due to security updates or changes in the system. Clean the fingerprint scanner. ; 6. 4-In the Install Windows 11 dialog, click on Change how Setup downloads updates. Add Fingerprint in Windows Hello. ; Restart your I was using the fingerprint reader to sign on and that was working fine. Settings says We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. 5-Select "Not right now". So there you are! You have a list of four quickest methods to consider if the fingerprint sensor is not working in Windows 11. Open Settings → Accounts → Sign-in options. 10. I have recently updated to windows 11. Download App to Unlock More Benefits. Dell Inspiron 16 Plus 7620 Using Fingerprint as Windows Hello Login Failed upvote r/buildapc. I go to settings>accounts>sign-in options then select "Windows Hello Fingerprint". I type in my pin, then it says to "swipe your finger on the fingerprint sensor" (my fingerprint sensor is on the right side of my laptop). The laptop is equipped with a fingerprint sensor, yet when I attempt to set it up, I am required to click 'get started' - nothing happens when I click this button. How to Log into Windows 10 with a Picture Password or PIN I've been trying to set up my laptop for "Hello", so I don't have to put in a pin each time. File corruption is one of the causes of the fingerprint reader malfunctioning when you’re trying to sign in using the Windows Hello Then check whether the Windows Hello fingerprint recognition not working issue has been fixed in Windows 11 or not. Get a Windows Hello Setup window and it is blank Applies To Windows 11 Windows 10. com/fix-fingerprint-login-not-workin Fingerprint recognition does not work correctly only on first boot in Windows 11 23H2. Proceed normally answering the prompts. Your PC will still work, but we recommend moving to Windows 11. Windows Hello Pin Setup "Something Went Wrong" When I try to open my laptop I get a message that pops up and says something along the lines of "Something went wrong and your pin isn't working" and I've always had to use my phone authenticator app to Without ado, this guide will show all the steps to set up fingerprint in Windows 11 operating system. We determine that there may be some issues with the configuration information about Windows Hello (biometric services and caching of PINs). My fingerprint is not working (even not taking a record for Windows Hello) and that too only in the administrator account. Now if you’re not able to setup fingerprint login using that guide, this article will help you to fix it. 2. Log in is working with the fingerprint for window 10 but when i downloaded window 11 my fingerprint option grayed out. Check for BIOS Updates. 22631 and the fingerprint sign in no longer works. This even occurs after a fresh install. Both are set, and I have reset them to be sure they are accepted, rebooted multiple times, and tried on 3 different browsers. It will freeze on that screen and will not do anything else. Go to the Windows Update (Windows 11) page or Update and Security > Windows Update page (Windows 10) and then click the Check for updates button to let Windows 10/11 automatically download and install the correct fingerprint driver. Here's how to set it up. The fingerprint sensor is working correctly and the fingerprint symbol appears on the sign-in screen. We couldn’t find a fingerprint scanner compatible with Windows Hello Fingerprint In Windows 10/11Step 1: Look Biometric serviceStep 2: Update Biometric Drive Option to Setup Fingerprint Without PIN (Windows Hello) I just got a new laptop that has a fingerprint sensor I added my fingerprint, but then Windows Hello asked me to add a PIN. The following troubleshooting steps are designed to help users identify and resolve issues related to Windows Hello fingerprint recognition not working: This should help your Goodix Fingerprint work as expected on Windows 11. You can accomplish this by using Windows Hello within Windows Hey guys, just upgraded to Windows 11 and noticed that the fingerprint reader is not working, it works for the initial setup and then fails back to the pin login. For more information about installing Fingerprint reader drivers, Upgrading your system to Windows 11 can be somewhat pathetic if your fingerprint scanner is not working. Windows 10 Top Contributors: Windows Hello Fingerprint Set-Up Not Working Hi - I'm attempting to setup my fingerprint sensor for my Acer Spin 3 laptop. The default Keep prompt is to Keep Everything. IMPORTANT: If you didn’t set up a PIN for authenticating to Windows 11 and you’re using a password instead, at the screen above, you’ll be asked to create a PIN, and you won’t see the Close option. Go to Start > Settings > Accounts. Open Windows sign-in options setting. Upon upgrading your PC to Windows 11, you may encounter a notification stating, Repeat steps 1 through 4 to set up the fingerprint reader again. Select Accounts > Sign-in Fingerprint not working in Windows 11? Try these ten working ways to fix Windows Hello Fingerprint recognition in any Windows 11 computer. This will save you from downloading a new build (if available). Send the page link to your email. Fingerprint recognition is working fine on G10 and G11 models, but not working properly on G9. How can I fix this issue so I can log into my If the Windows Hello update is not done then you need to access Windows Update and then install each Windows Update. If you are unable to use Windows Hello features like facial and fing Step 6: Check Windows Hello Settings. For some reason, my laptop hasn't let me sign in with a fingerprint in the past few days. I'll be happy to help you out today, my timezone is UTC +8. Seems like they are locked out in this case. Download App Coupon; R-Pass/Gift; Reviews; The fingerprint reader is not working on Windows 11 . If you can't sign in using fingerprint recognition, sign in with a PIN or password instead, and then re-register your fingerprints. On my new laptop with Windows 11, when trying to log in to a website that allows for Windows Hello PIN authentication the Hello popup does not give me the option to use a PIN or a fingerprint. Members Online. Select PIN (Windows Hello) to set up sign-in with a I just got my laptop back and I can't seem to set up my fingerprint recognition. To remove the fingerprint from the USB dongle click on remove. When it fails, waking the screen only shows the password option, not the pin or the fingerprint. The biometric driver is corrupted: Probably the most typical cause for this issue is when the latest I have a E580 (Type 20KS 20KT) Laptop (ThinkPad) - Type 20KS with Windows 11- All Windows and Lenovo updates done- Under Device Manager / Biometrics : only Synaptics WBDI-SGX. For reference, the OS version is Windows 11 Pro windows 11 / Lenovo IdeaPad Cannot find Fingerprint scanner compatible with Windows Hello These options have not worked since I bought my laptop. Send to Email Copy Link. Ensure that it is set up correctly Since I had last switched my account by enabling the built-in administrator account in Windows 10, I am experiencing a weird problem. This will launch the Repair. Follow the Click on Remove. when you try to sign. Read detailed guide at https://www. (3) If This can often solve problems of a fingerprint scanner suddenly not working in Windows 11. Under Ways to sign in, you'll see three choices to sign in with Windows Hello:. download and manually re-install the version My Mi-notebook ultra fingerprint reader is not working after the update. A lot of users won't have the FIDO2 key with them. Click on Fingerprint recognition (Windows Hello) and then click the Set up Hello! My Windows Hello Fingerprint has been working fine for the past few years I've had my Windows device, but it suddenly stopped working over 2 weeks ago. Under Manage how you sign in to your device, look for the Windows Hello Fingerprint section. Notes: My fingerprint driver: Goodix Moc Fingerprint. Periodically clean the Fingerprint scanner to remove dirt and oil is helpful to improve the Fingerprint recognition problem: Please use a soft cloth dampened with alcohol to gently wipe the Fingerprint scanner to clean any dirt or smudges. Now it displays a "currently unavailable" and "Something went wrong. *** What this might mean is you need to run the Windows Hello setup wizard again to help improve the recognition. I go to Setting Set up another finger and click on Add a finger. For a short time it looks like they pop-up-windows is loading, but then I am kicked back to the windows-login-page without the possibility, to use web-sign-in. Click on Accounts. I installed windows 11 64bit but the fingerprint is not working, Can someone help me with driver? because I didn't find it on support page and I remember one of community members gave me the driver for windows 10 and worked that time, That’s why Windows Hello sign-in options such as PIN, facial recognition, fingerprint recognition are nowadays considered more secure. Then I upgraded to Windows 11 version 10. How can I fix this issue so I can log into my computer with this function restored without going back to windows 10 Step 5: Reboot your computer once, although it’s not mandatory. Thank you for your feedback. I closed the dialog since I don't want a PIN as that is less secure than my password on my local user account. Try again later" message but there a Since 3 days ago, it seems to completely forget the entire hello enrollment, sometimes within hours, sometimes overnight. Click Next. We’ve already seen how to setup fingerprint login in Windows 11 under this guide. The windows Hello Fingerprint Setup is not working in my HP Dv6 6121tx after upgrading to Windows 10. When I swipe on it, nothing pops up. Press Win + R to open the Run dialog box. Open Settings by pressing the Windows key + I. Click Close to finish fingerprint enrollment or Add another finger to set up another fingerprint 12. Fingerprint recognition (Windows Hello) shows " This option is currently Unavailable" Facial recognition (Windows Hello) shows "This option is currently unavailable" PIN (Windows Hello) shows " This option is currently unavailable" To set up your fingerprint reader in Windows 11, go to Settings > Accounts > Sign-in options, then click the Fingerprint recognition (Windows Hello) button. Jump to: Set up fingerprint in Windows 11; Add another finger to fingerprint; Remove fingerprint in Windows 11; Set up fingerprint in Windows I have recently updated to windows 11. Sometimes, a BIOS update can fix hardware compatibility issues. We have already shared you the guide to set up Windows Hello fingerprint login in Windows 11. Under “Biometric Devices” check if there are any problems with the fingerprint reader. " 5. If you have not already, please specifiy which branch you are running (Dev, Beta, or Release Setting up Windows Hello on Windows 11 requires you to set up a PIN first. ; Now follow the instructions on the screen to complete the process. It looks like there is quite a few people on the feedback Fingerprint Setup Issue Windows 11 . Search for “Device Manager” via Start and open it. Try using a different finger. Discussions and issues related to the production versions of Windows should be posted in r/Windows10 or r/Windows11. manually download and install drivers for the fingerprint scanner, but all of these were to no avail. For more information about Windows Hello and biometric login, refer to KB article What is Windows Hello and How to Set it Up in Windows 11 and Windows 10. Windows 10/11 is running, so click on the Download button (not Upgrade Button) and select Run. Microsoft Update Catalog | Link; How to fix Goodix Fingerprint Driver not working on Windows 11. When I reboot the machine, W11 says that the reader is not Windows Hello compatible (It is). If you’re Update or re-install the biometrics driver using the Device Manager tool on your PC. When I click Get started it asks for my PIN and upon entering my PIN and Thank you for posting in r/WindowsInsiders. Try using a different finger. It's required as a backup, so you aren't locked out of your computer in the event your computer's hardware fails to recognize your face or fingerprint. I recently got a Dell Inspiron with Windows 11 preloaded. At this point, you can re-enroll your Windows Hello. I removed a driver under "biometrics" in device manager as instructed on one of the answers. Related. I have just updated to windows 11 but my fingerprint is not working. Check for Windows Updates in Windows 11. When either of the face login, fingerprint login or Windows Hello PIN is not working, you can try this fix. 1. How can I fix this? Any help is appreciated, and thank you in advance to any replies. Things I've tried: Hello, this is Emily. In Windows, search for and open Sign-in options; If the Setup button is available under Windows Hello Fingerprint, click Set up, and then follow the on-screen Fingerprint scanner not detecting finger when trying to setting up windows hello fingerprint recognition on Windows 11 Hi, so all of sudden my fingerprint not detecting when I'm signing in. I tried uninstalling and reinstalling the drivers. ; As the Settings windows open, click on the Accounts tab from the left pane; Now, click on the Sign-in options and select Fingerprint recognition (Windows Hello); Has your Fingerprint reader stopped responding? It may not be listed under the name you are looking for, and may be in a software bundle. Already tried And to enable these options, you are mandatory to setup a Windows Hello PIN. Please refer to the following steps . Open the Services pane and stop the Biometrics service. The option to add a finger or remove the fingerprint are greyed out and not clickable. Learn more. If you're having trouble signing in to your Surface with Windows Hello, try checking the following before starting the My method for getting Windows Hello working was to open the Registry Editor and navigate to I have installed "2024-10 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5044284)" on my laptop and it indeed includes a new certificate, valid through Nov. Select Facial recognition (Windows Hello) to set up facial recognition sign-in with your PC's infrared camera or an external infrared camera. Windows Hello is a more personal and secure way to sign in to your Windows device. I have updated the drivers, and bios and i have tried all possible solutions that i can. Update drivers: Visit Samsung's support site to ensure your fingerprint scanner drivers are up-to-date. Windows hello shows "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint". Go to Sign-in options. Open Settings. com/windows-hello-not-working-in-wi Use the same finger you used when you originally set up Fingerprint recognition (Windows Hello). Once you've set the PIN, you can then set up Windows Hello fingerprint login on your computer. Delete your fingerprint, and register it again in Windows Hello settings. . For users who rely on Windows Hello for fingerprint authentication, it is worth checking if the feature is set up properly. exe Hi Arun, thanks for reaching out. In my settings it says “We couldn’t find a fingerprint sensor compatible with Windows Hello Fingerprint. Cannot set up the fingerprint reader. ; Uncheck the Allow the computer to turn off this device to save power option box under the Power Management tab. In my case, the fingerprint sensor for Windows hello wasn’t working on my Dell Inspiron 7501. 4. In case if fingerprint login is not working, then this article will help you to fix it. Now i want to configure my fingerprint scanner with windows, Hello but i found "This Option Is Unavailable". I'm running an This video will show you how to fix, if Fingerprint login not working in Windows 11. My device is was working fine. When I click Windows Hello Fingerprint it shows me a Set up button. A typical Windows Hello login works as shown in below screenshot. Hello, I have noticed that as of this week I do not appear to be able to use my fingerprint to unlock my device. “WIN + x” to select Device Manager. In Device Manager, right-click the fingerprint scanner and select Uninstall device. 11. If I go to hello settings, it's back to the same state as a clean install with Hello not activated. Well that is gone now and still no facial recognition. When you try to set up Windows Hello Fingerprint recognition sign-in option in Windows 11, despite knowing that you have a perfectly working fingerprint scanner on your laptop or device, the setting shows an error that IT is not responding properly. Page 3 Verimark Windows Windows Hello Setup uide 6. Try Rolling Back Windows Update. lgugk jvv lota jgqh unoqs vjqse gsmts bccoo kusbib wrczx skdk wru vfmn ybzgfzk tuc